Support

Email support@pinvolleyball.app. A real person reads it, usually the same day.

Common questions

I subscribed but the advanced stats are still locked

Open More → Restore purchases. Make sure you are signed in to the same Pin account you subscribed on. If it still does not unlock within a minute, email us with the email address on your account.

How do I cancel Pin Pro?

Subscriptions are managed by Apple: open Settings on your iPhone → your name → Subscriptions → Pin. Or use More → Manage subscription in the app, which opens the same screen. Cancelling keeps Pin Pro active until the end of the period you paid for.

I watched an ad and didn't get coins

Coins from ads are credited by Google's servers a few seconds after the ad ends. If they have not appeared after a minute, pull to refresh on the Packs screen. If they are still missing, email us with roughly when you watched it.

A score or stat is wrong

Our data comes from the NCAA's public box scores and play-by-play. Stats are corrected automatically when the official record is corrected, usually overnight. If something looks wrong for more than a day, tell us which match.

How do I delete my account?

More → Delete account. It removes everything immediately. It does not cancel an App Store subscription — do that in Settings first.

I'm an athlete, coach or school with a question about how I appear in Pin

Email us. We take these seriously and respond quickly.